Dental treatment finance options

Just about anyone over the age of 18, subject to status. You don't have to belong to a private plan. You don't even have to be a regular visitor at this practice.

You can use a payment plan to pay for most treatments, and are particularly suited to cosmetic, aesthetic, orthodontic or dental implant work. Please ask a member of our reception team if you would like to check if your treatment is eligible.

Dependent upon the type of credit, you can borrow from £100. This will be subject to status. Most patients receive a decision on their application within a day so they can agree their treatment plan soon after their check-up. Please speak to us about what options are available to you.

Much like any other loan facility, you repay them in monthly payments over an agreed term. These payments are collected by direct debit.

We provide repayment schemes, where you will be given a quotation that shows the monthly payment and the total interest payable over the term of the loan. There are no hidden costs and an up-front deposit is not always necessary.

Designated members of the practice team will be able to go through the various terms with you and agree the most suitable repayment period.

Once you've agreed on a course of treatment - and a cost - with your clinician, we'll take some basic details and email you the application to complete at your own convenience or you can complete it in practice. As soon as the completed application has been approved and processed you'll receive written confirmation from the credit provider. It's as simple as that!

Credit is provided by Secure Trust Bank PLC trading as V12 Retail Finance.

Firstly, we will make you aware of the situation as soon as it becomes apparent. Secondly, you can choose to have an additional facility to cover the extra costs.

The remaining balance of your loan will be reviewed by the lender and options for reducing your loan will be discussed.

You can apply for a payment plan for each course of treatment, subject to status.

If you wish to raise a complaint, please contact our Patient Support Team here.

In the unlikely event, you are still dissatisfied and your agreement is regulated by the FCA, you are entitled to refer your complaint to the Financial Ombudsman Service free of charge. This should be done straight away, but must be within six months from the date of our final response.

Further information regarding the Financial Ombudsman Service can be found on their website at www.financial-ombudsman.org.uk.