As a sales and marketing treatment coordinator, you’ll play a vital role in one of our 530 modern practices across the UK. You’ll be part of a friendly and experienced team, all working to help the nation smile.
We care about the future of everyone at mydentist. Our dedication to providing exceptional care for our patients means we are continually making investments in our practices and our people. We have a supportive culture, where respect for each other is a given.
With 530 locations across the nation, we are likely to have a practice close by your home. We offer stable hours and can support you to achieve a balance between your life and career as you grow personally and with any changing responsibilities during your career with us. And, when the day is done, your work is too.
Quality, affordable dentistry is in demand, and you’ll play your part in supporting patients to achieve their dream smiles as part of the largest dental network in the UK. We are shaping the way we deliver dentistry, we are growing and investing in our practices and our people. This creates opportunities for our people. You can be confident you are supported by a recognised and respected dentistry brand who have exciting plans for the future.
From practice teams, to our support network, you’ll be joining a business that respects each other and is always there to lend a hand. With an open and honest culture, you will be supported to thrive within the dentistry sector, you can make a real difference through the work that you do.
As a Treatment Coordinator you'll be responsible for attracting and managing enquiries from patients through digital marketing, social media, and events. You'll listen to what our patients need and provide a quality service to everyone that comes through our practice doors.
As the patient’s primary point of contact, you’ll book appointments, provide consultations, and work directly with clinicians to guide them through their treatment options. You will be with the patients every step of the way.
We’re looking for passionate individuals with customer care and business skills from other industries. To excel in this role, you need to have self-motivation and drive to achieve the practice revenue targets, track results from marketing campaigns and be able to confidently promote our services to new patients. Commission is based on meeting private sales targets.
Today we speak to Lauren whose career has excelled with mydentist. From starting in her role of student dental nurse she is now a Treatment Coordinator, in her own words she feels like she is in the ideal job suited to her personality.
Alice joined mydentist as a student nurse in 2016, now she's a treatment coordinator at mydentist Gloucester. Learn more about how she worked her way from student, to qualified dental nurse and finally about what she loves most about being a head treatment coordinator, supporting others across her area as they deliver outstanding patient care.
We're proud to be an award-winning provider of dental and oral healthcare - an achievement only possible due to the dedication of our self-employed clinicians, practice support teams, and Support Centre teams ensuring our patients receive the highest level of care and patient safety across the nation. Learn more here.
Our compassion doesn't stop in our practices or when it reaches our patients. We are also proudly partnered with Dementia UK, helping those with dementia manage poor oral health due to difficulty caring for themselves or communicating their needs. We also have a long-standing partnership with Bridge2Aid - providing a sustainable solution to basic dentistry needs in remote communities overseas. Learn more here.
We recognise that without self-employed clinicians, practice support teams and support centre teams it would have been impossible to achieve the incredible level of care and dedication that we are able to provide to our patients. That's why we prioritise recognition for the hard work every single day. Learn more here.
We're proud to be a place where every colleague can be themselves. With flexibility and choice that enables you to balance your life and career, you can make a real difference through the work what you do.
We're building the UK's leading network of dental practices, shaping the way we deliver dentistry and creating opportunities for everyone. With aspiring career pathways, you can build and develop a career that supports you and your goals.
We take pride in the outstanding care we offer our patients and the support we give each other. Whether it's through our practice teams or support centre functions, there's always someone to turn to. All of us, working collaboratively to achieve together.
Do you have questions about becoming a treatment coordinator at mydentist? Explore our FAQs to learn more about the UK's leading provider of dentistry. If you have any further questions, we're happy to help, simply contact us at [email protected].
What is the recruitment process for a treatment coordinator?
In most cases, you should expect an initial screening phone call with a mydentist recruiter, this is a great opportunity to learn more about the role and gives us a chance to assess your suitability for the opportunity. You will then be invited into the practice for a face-to-face interview. You are likely to be offered a tour around the practice as part of your visit and the opportunity to meet some key members of the team. There will then be a final stage virtual interview so you can meet the relevant regional Private and Specialist Development Manager. After this interview, we will make the decision on whether we would like to proceed in making an offer and contact you to let you know the outcome of your application.
Do I need dental experience to apply? You do not need experience in the dental sector to become a treatment coordinator at a mydentist practice. We instead look for candidates who can bring their customer service and communication skills to life. We consider experience of generating leads and converting sales advantageous, in addition to an interest in marketing or experience of promoting a brand, product or service via social media.
What support and training will I receive as a treatment coordinator?
All new treatment coordinators follow a comprehensive induction plan designed to give the best introduction to the role. During the induction process, will also work closely with your regional Private and Specialist Development Manager and be invited to join a network in your area and region of current treatment coordinators. A practice manager will act as your line manager and provide you with direction and support. In some practices there are several treatment coordinators so you may have peers on site too.
What are the opportunities from progression in this role?
Many of our treatment coordinators go on to progress into practice management roles. Treatment coordinators who wish to develop may go on to support and mentor new treatment coordinators within an area. They may also get to work closely with the private and specialist development manager for the region and get the opportunity to support with business projects and initiatives.
There's never been a better time to join mydentist. Find out more about our current treatment coordinator vacancies below.
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